Engagement strategy and planning
A plan setting out why an organisation is engaging, who has a stake, and where each group sits on the IAP2 spectrum, with the methods, timing and record fixed. SCA writes the plan, or reviews one prepared by others.
Stakeholder and industry engagement
SCA starts engagement while a policy, a regulation or a project can still change, so that what people say can shape the result. It uses the International Association for Public Participation’s spectrum, a scale of influence, to explain what participants can influence, and records what people were told, what they said and what changed.
Stakeholder mapping and relationship management
A map of the people and organisations most able to influence the outcome, with an owner for each relationship. SCA builds the map, and the guidelines and plan that set the purpose, frequency and record of contact.
Industry engagement and coalitions
Engagement with industry and its peak bodies to build support for a project, a policy or a position, from the first conversation to a settled outcome. Where one voice is not enough, SCA can build a coalition to carry a shared position.
Community and landholder engagement
Engagement plans for affected communities and landholders. SCA designs and facilitates information sessions and consultative committees, and adds social research and sentiment tracking where a programme needs them.
Forums, panels and reference groups
Forums that let an organisation hear industry and consumer views before a position is settled: roundtables, reference groups and advisory panels. SCA sets the terms of reference, facilitates, and records what was said and how it was used.
Reporting back and evaluation
The engagement report: who took part, what was raised and what changed in response. SCA analyses what was heard, tells participants how their input was used, and evaluates each programme against what it set out to do.
Assignments within this service family
- Community engagement plans
Within engagement strategy and planning - Community concerns and support
Within community and landholder engagement - Industry engagement and coalitions
Within industry engagement and coalitions
The first conversation establishes the decision, the work already under way and the information available. The client provides the relevant proposal, evidence and approval contacts. A written scope and quote identify the deliverables, review stages, responsibilities and timing before work starts.
Start with what
you need to decide
SCA defines the engagement or corporate affairs work the decision ahead needs. The first conversation establishes the issue, timing and information available.